Let us know if there is anything else we can help with. Toggle the switch on to set up the guest networkĪfter our suggestions, if your laptop is still the only device that cannot see the new network, we will encourage you to reach out to HP support for more troubleshooting.Click the “My Wi-Fi” button at the top of the screen.Through the Smart Home Manager App or Website.You can turn on the guest network a couple of ways: Let’s try turning that on and check if your laptop can see it. If I stop the LANWANSwitchingService. Have you tried turning on your guest network? The guest network is strictly 2.4GHz. OpenVPN is 2.6.4 (latest version) and what happens is that the LAN/WAN Switching service that runs within Windows OS, kills the Wifi connection once the TAP interface is up (this interface shows up as an Ethernet adapter). However, since it encourages connection to the 5GHz, it could explain why your laptop cannot see it. Our dual-band routers have band steering which encourages clients to connect to the faster 5GHz band, typically leaving the 2.4GHz band open for devices that are only capable of the lower speed. Do you know if your laptop supports a dual-band router? Just to clarify, you said you can’t see the new network at all, not getting an error when you connect. Hello, you for reaching out on our forums! We can certainly provide some suggestions to help get your HP Laptop connected.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |